Management consolidation
Brought into a single, full-time role what 4 PMs and 1 Contract Manager had been splitting part-time, unifying decision-making and removing redundancies. Later brought a team member in under my supervision.
Technical Program Manager · Global Airbus programme
Diego Fernández Sevilla
Technical Program Manager at CT Engineering Group — running a global training programme for Airbus, now live across more than 10 markets in Europe, America, Africa and Asia.
International coordination of clients, providers and contracts. I embed AI into everything I manage, which I've been using daily since 2022, and my technical background in systems lets me understand what I coordinate and build the tools I need to manage it better.
01About
I never manage
in the dark.
I started working at 18 with plenty of interests and no clear direction; the one thing I was sure about is that I love solving problems, not just finding a quick fix, but weighing up every possible route, comparing them and keeping the best one. That way of thinking led me to study systems and cybersecurity at what was then the best vocational college in Spain.
Although it didn't end up happening through that route directly, in project management I've found the exact spot where I get to enjoy what I like while applying the technical knowledge I picked up. Thanks to it I understand what my providers are delivering, I catch inefficiencies in the chain before they escalate, and I build the tracking and automation systems the programme needs myself, with full autonomy, leaning on the AI I've been using daily since 2022.
Before managing programmes, I lived them from the inside: IT consulting for Telefónica in Madrid (via CGI) and product support for Google and Wacom in Lisbon (via Teleperformance), and that's where I learned how global processes really operate at scale.
Those years, and above all the feedback from the colleagues I went through them with, taught me which parts of the job I genuinely enjoy: coordinating, unblocking and clearing the way for everyone else. I like growing and helping others grow, and keeping things as transparent as possible with the people involved in the projects so that everyone can see their work reflected in the results.
Where I am now
Currently
Global programme
for Airbus
Technical Program Manager at CT Engineering Group. Centralised coordination across more than 10 markets and 4 continents.
2025Since
10+Markets
Master's — in progress
Applied AI & Productive Process Optimization
University specialisation from Panel Sistemas and VisualFaktory, backed by UTAMED, focused on the practical and strategic use of AI: process automation, productivity and data-driven decisions.
30ECTS
UTAMEDUniversity
Master's — in progress
Multi-Market Investment & Diversification
Specialisation from Visual Business School together with Universidad de las Hespérides. Twelve modules covering equities and fixed income, private markets, commodities, derivatives, digital assets and applied geopolitical analysis.
30ECTS
12Months
Oct 26Ends
Outside work
As for my interests, I follow whatever catches my attention at the time. The fields I'm drawn to tend to be the ones trying to explain why things are the way they are: physics, economics, geopolitics… and that leads me to discover a lot about human interaction through sociology, how all of it shapes people, and the way art gets made depending on each person's context.
02Case study
Consolidation of a global training programme
Full restructure of a multi-country programme for Airbus: from fragmented management to a centralised, expanding operation.
- Active · expanding
- CT Engineering Group
- Airbus
- 4 continents
- 10+ markets
- Technical training programme
Inherited situation
- PM · Germany
- PM · France
- PM · UK
- PM · Spain
- Contract Manager
The programme was run by 4 Project Managers and a Contract Manager, one per country (Germany, France, the UK and Spain), and fitting it around their other responsibilities. Nobody owned it as their main job: hence the fragmented management, the inconsistent documentation and the missing coordination layer across markets. Its reach never left Europe.
Current situation
1 point of coordination · full-time +1 direct report
- Markets
- Europe · America · Africa · Asia
CT Engineering decided to unify it under a single, full-time point of coordination and put me in charge of redesigning and running it: the centralisation was completed in 3 months: management, administration, finance, org structure and documentation. The programme now runs in more than 10 markets and has left the continent behind: Europe, America, Africa and Asia. I coordinate around fifteen certified provider entities plus internal trainers internationally, supported by one direct report and with the autonomy to make decisions without prior approval.
Programme footprint
Deployed across 4 continents · actively expanding
- United Kingdom
- France
- Germany
- Spain
- United States
- China
- Opening
- Canada
- Portugal
- Morocco
- Tunisia
- India
- Indonesia
Key interventions
Documentation restructure
Redesigned the entire programme documentation from scratch: contracts, processes, reports and tracking logs, creating a coherent and scalable system.
Contract renegotiation
Reviewed and renegotiated existing contracts with certified providers, aligning terms, timelines and quality standards with the programme's new structure.
AI in closed environments
Implemented AI in secure, controlled environments: commercial proposals, risk assessment, multilingual client communication and automated monthly reporting.
Reporting & automation
Designed and built tracking, reporting and administrative workflow automation systems from scratch, reducing manual overhead and improving programme traceability.
Expansion & strategy
Took the programme beyond Europe: it now reaches America, Africa and Asia too, adapting content, processes and local providers for each market. And alongside that I lead the in-house capability initiative: deciding which services make sense to cover with our own team and which are better supported by specialist providers.
3 months
To complete the centralisation: management, administration, finance and documentation
Highest
Rating band in the annual performance evaluation (AEI) after the first year
×2
Request volume — doubled during the same period
~15
Certified provider entities coordinated globally
Endorsement · Annual Evaluation Interview
A proactive and enthusiastic PM with integrity and a willingness to propose and adopt new technology and ideas. Good communication skills and collaborative mindset makes him a valuable asset to any team.
03Applied AI
Working with AI since 2022
Before it was the norm. It's in how I build, in how I manage, and in how the people around me work.
I build with it
AI and development go hand in hand in everything I do. FinTrack, the personal finance app I built for the people around me, was made that way, and its academy includes guides designed to be studied with an AI as your tutor.
I embed it in management
Multi-software automations, commercial proposals, market analysis, risk assessment and monthly reports that used to be manual, always inside secure, closed corporate environments.
I get colleagues more out of it
I've been at this long enough to spot straight away why a tool isn't working for someone, and it's nearly always the same thing: they've never touched memory or custom instructions. Two five-minute settings, and what comes back changes completely.
AI multiplies
what you already know.
The corollary
If you don't know the subject, it multiplies by zero.
Which is why what makes the difference is the judgement of whoever handles it; without that, AI takes you somewhere very fast, just not necessarily anywhere useful.
Judgement over tooling
01
I learned to direct it
Over time I've ended up using it the way I'd use a good provider: I give it context, specify what I need and review what comes back. FinTrack was built that way, with me deciding the architecture, the data model and the security model, what gets exposed and what gets validated, and leaving the writing to it.
02
It gets things wrong with confidence
And that's the hard part: a wrong answer arrives with exactly the same assurance as a right one, same tone, same fluency, so unless you know the subject well enough to audit it, telling them apart is close to impossible. That part of the job is still yours.
03
Whoever manages, builds
At work I use it for a good deal more than automation: risk analysis, market assessment, response speed and onboarding. I build the tracking tools myself, and it makes sense, because nobody knows a programme better than whoever runs it day to day: you already know where the time goes, so all that's left is fixing it.
04Track record
Experience
Continuous growth from 18, combining work, training and increasing responsibility.
CT Engineering Group
Technical Program Manager · Global programme for Airbus
Centralised management of an international training programme for Airbus. Coordination of clients and certified providers across multiple countries, contract negotiation and tracking, multi-market content development, active expansion into new markets, and driving the strategic initiative to bring part of these services in-house. See full case study ↑
Google and Wacom
Support Specialist · Lisbon, Portugal
Product support in English for B2B clients across Europe: Google Ads and Analytics, and Wacom's product line. I picked the product up fast, so I ended up spending a good part of my time on technical training and onboarding for colleagues as they joined. It was also where I saw from the inside how an operation that size holds together: volumes, standardisation, and what it costs to keep quality up with users in fifteen countries.
Telefónica
IT Consultant · Madrid, Spain
First contact with enterprise-scale infrastructure. I learned how to move inside a large organisation: who to ask, how an incident gets escalated, and why documentation matters as much as the fix.
Earlier roles
Working and studying in parallel since 18
Technical and customer-facing roles while studying, with no gap between the two. This is where something I still use daily came from: understanding a problem properly, and the person who has it, before proposing a solution.
Education & certifications
Vocational degree
Advanced Vocational Degree in System Administration (ASIR)
CESUR · Cybersecurity specialization
Ranked best FP centre in Spain — Strategik 2021
Certification
Blockchain Applied to Cybersecurity
C1b3rWall Academy
National Police & Universidad de Salamanca
Master's — in progress
Multi-Market Investment & Diversification
VisualFaktory · Universidad de las Hespérides
Expected completion: October 2026
Master's — in progress
Applied AI & Productive Process Optimization
UTAMED · Panel Sistemas & Visual Business School
05Technical project
One project, in depth
I'm not here to present myself as a developer. FinTrack is an application I built for the people around me, and I show it because it explains how I work better than any list: deciding what needs doing, directing the execution and answering for it holding up.
In production
FinTrack
I spent years keeping my finances in a spreadsheet that kept growing more complicated, until I realised what I actually wanted was to hand it to the people around me as completely as I could, so that saving and household finance stopped being the thing nobody talks about. That's where FinTrack came from.
It's my most complete web development project: investment portfolio (DCA), cash flow, net worth, FIRE goals and Spanish taxation, multi-user and installable as an app, with its own back-end and prices that update themselves. Its academy includes guides designed to be studied with an AI as your tutor. It's private on purpose and what opens from here is a demo account: real access I keep for those specific people, not for the general public.
It's the clearest example of what AI multiplies: it wrote the code and I made the decisions, from the architecture and the data model through to what gets exposed, what gets validated and where it made sense to extend. It's the same split I have at work, except here the provider was an AI.
Open the demo
06Competency profile
Skills
What I use day to day, with real context of where and how.
01
AI & Automation
- AI tools (ChatGPT, Claude, Copilot)2022
- Setting up AI for colleaguesCompany-wide
- AI in closed corporate environmentsProject
- Designing AI-driven workflows & integrationDaily
- Custom assistants: instructions & memoryPer role
- Technical e-learning built with AIInternal
- Administrative process automationProduction
02
Project Management
- Client & provider coordinationDaily
- Contract management & negotiationDaily
- Global programme deploymentDaily
- Team & resource managementTeam
- Reporting & documentationRebuilt
- Risk assessment & managementContracts
- Programme budget & billingOwner
03
Tools & Environments
- Microsoft Office SuiteDaily
- Google WorkspaceDaily
- Power BIAdvanced
- Google AnalyticsWorking
- AzureWorking
- FigmaWorking
04
Technical background
- JavaScript / PHPProjects
- HTML & CSSProjects
- MySQL / SQLIntermediate
- PythonIntermediate
- Git & version controlRegular
- CybersecuritySpecialisation
07Let's talk
Get in touch
Whether it's about a project, a role, or something worth discussing, I'm available; I respond to everything I receive. Preferred channels: email and LinkedIn, which I check every day.
Astorga, Spain · Open to remote & travel